Terms of service

  • Terms & Conditions


    1. Introduction

    These Terms & Conditions govern your use of the www.von-berg.co.za website (the "Site") and your purchase of any products from us. By accessing or using the Site or placing an order, you agree to be bound by these Terms & Conditions.

    2. Use of the Site

    • Access: You are responsible for making all arrangements necessary for you to have access to the Site.

    • Restrictions: You agree not to:

      • Use the Site for any unlawful or prohibited purpose.

      • Violate any applicable laws or regulations.

      • Upload or transmit any viruses or other malicious software.

      • Interfere with the security or functionality of the Site.

      • Collect any personal information about other users.

    • Intellectual Property: All content on the Site, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws. You may not use any of this content without our prior written consent.  

    3. Product Information

    • Accuracy: We make every effort to ensure the accuracy of product descriptions and images on the Site. However, we cannot guarantee that all information is error-free.

    • Availability: Product availability is subject to change. We reserve the right to cancel or modify orders due to product unavailability.

    4. Orders and Payments

    • Order Placement: By placing an order, you are making an offer to purchase the products in your order.

    • Order Acceptance: We will notify you by email if your order has been accepted.

    • Payment: You must provide accurate and complete payment information. 

    • Pricing: All prices are in South African Rand (ZAR) and are subject to change without notice.

    5. Shipping and Delivery

    • Shipping: Please refer to our separate "Shipping Info" section for details on shipping methods, costs, and delivery times.

    • Delivery: We use "The Courier Guy" for all deliveries.

    • Risk of Loss: The risk of loss for products passes to you upon delivery.

    6. Returns and Refunds

    • Returns: Please refer to our separate "Returns Policy" for details on our return policy and procedures.

    7. Privacy

    • Data Collection: We may collect personal information from you, such as your name, email address, and shipping address, when you use the Site or place an order.

    • Data Use: We will only use your personal information for the purposes necessary to fulfill your order and provide you with customer service.

    • Data Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure.

    • Data Sharing: We do not share your personal information with any third parties except as necessary for the fulfillment of your order (e.g., with shipping carriers).

    8. Disclaimer of Warranties

    • No Warranties: The Site and all products sold on the Site are provided "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.  

    • Limitation of Liability: In no event shall we be liable for any damages whatsoever, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of the Site or your purchase of any products from us.  

    9. Indemnification

    You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses arising out of or in connection with your use of the Site or your violation of these Terms & Conditions.  

    10. Governing Law

    These Terms & Conditions shall be governed by and construed in accordance with the laws of South Africa.  

    11. Changes to Terms & Conditions

    We reserve the right to modify these Terms & Conditions at any time without prior notice. Your continued use of the Site following any such modifications constitutes your acceptance of the new Terms & Conditions.  

    12. Entire Agreement

    These Terms & Conditions constitute the entire agreement between you and us with respect to your use of the Site and your purchase of products from us.

    13. Severability

    If any provision of these Terms & Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.  

    14. Contact Us

    If you have any questions about these Terms & Conditions, please contact us at info@von-berg.co.za .